Shipping Policy
Order processing and shipping times
Orders will be carefully packaged and shipped within 1-2 business days after the buyer's payment has cleared.
Unless otherwise specified, your package will be shipped to the address on your receipt. If the shipping address you provide in your order is not the one you want us to use, please send us an email.
We do not ship to hotel addresses or P.O. Boxes.
Shipping costs
Shipping costs are calculated using the actual item weight plus the estimated packaging weight.
Lost or damaged items
If an item is lost or damaged in transit, we will work with the carrier to resolve the situation.
We inspect each item; and carefully package all orders for shipping. However, should your order arrive damaged, or if there is a discrepancy during delivery, it will be the responsibility of the purchaser to contact us immediately, or no later than 48 hours of delivery to promptly resolve the issue. If it is not reported within the allotted time frame (48 hours), Aunt Pudding's Finds will not be liable.
Purchaser/Buyer is responsible for the return shipping costs relating to the damaged order. The damaged item must be returned in protective packaging which must include its original shipping box(s), labels, packing materials, and photos, for a claim for damages to be processed. It may be required by the carrier to settle a claim.
Please send an email to info@auntpuddingsfinds.com, of your return tracking number upon shipment.
We Do Not Offer Local Pickup
Returns and Refunds
Due to the nature of the vintage, rare and antique items, all sales are final; We are unable to offer refunds, credits, or exchanges. We make every effort possible to accurately describe the items that we list through the description and pictures.
Please read the descriptions, examine the photos carefully, and feel free to ask questions that you may have about an item to ensure that you are completely satisfied prior to making your purchase.